Shipping and returns

General shipping information:

We know that you want your order to be in the best format and reach you as quickly as possible, so we pay special attention to each order. If you have questions about our delivery policy or need help placing an order, visit our website at www.weberbaltic.com or call us at +371 67 556 949.

All standard orders will be processed and shipped the next business day. If you place your order on a Friday, the first business day will be the following Monday, as orders are not processed on weekends or public holidays.
Delivery times, duration of public holidays:
Orders are not processed during holidays and holidays, your order will be processed the next working day.
*Estimated delivery time: 3-6 working days from the moment the order is sent. The date shown is approximate and subject to change due to factors beyond our control.

FREE SHIPPING OFFER!

When placing an order worth at least €200, we guarantee free delivery throughout the Baltics!

On-site pick-up at our office:

We offer the possibility to pick up the product on site at our office at Ulbrokas Street 42G, Riga, Latvia, LV-1021.
Our working hours:
Monday – Thursday 8:30-17:30
Friday 8:30-16:45
Saturday – Sunday Closed

RETURNING OF GOODS

Items purchased on weberbaltic.com or through LIC Gotus Customer Service, unused and in original packaging, may be returned within 14 days of purchase, unless specified in the exceptions to our Returns Policy.
After LIC Gotus receives and inspects the item, the purchase price of the item and any applicable sales tax will be refunded to the original payment method.
We invite you to familiarize yourself with more detailed rules in our terms of use in the “Right of withdrawal” section.

Damaged or missing items:

It is important to us that you are satisfied with your purchase. If the order is damaged or incomplete, contact Lic Gotus customer service at +371 67 556 949.